Policy

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Age Requirements

In order to create a relaxed atmosphere for all clients, it is requested that small children not be in the waiting area. In addition, no children are permitted in the procedure room.

Guests

To maintain and manage a sterile environment all guests accompanying clients are asked to remain in the waiting area. Only the artist and the client are permitted in the treatment room. Please do not invite observers. In addition, please do not bring any children under 18 years of age without adult supervision.

Deposits

A $50.00 non-refundable deposit is required upon scheduling in order to reserve your appointment time. The deposit will be credited toward your procedure fee on the day of your appointment.

No-Show / Less Than 24 Hour Cancellation Policy

Natural Look By Eva, strives to provide the best customer experience for all clients.  Due to the nature of this service, cancellations made less than 24 hours, limit the ability to schedule clients who have been on a waiting list.  Therefore, any cancellations or not showing up for scheduled appointments, you will be charged 50% of the service cost to the credit card on file. Cancellations can ONLY be made by calling my office at (708) 268-4642 as soon as possible.  Do NOT make any cancellations via social media (e.g. Facebook, Instagram, Yelp) or email.  They will NOT be received on time.  A phone call is the best way to reach me for a cancellation.  If I’m not available, please leave your name, phone number and appointment time.  Thank you.

Rescheduling Appointments

To avoid unfair delays to clients, if you are more than 15 to 30 minutes late to your appointment it will be necessary to reschedule.

Touch-Ups

Your first Touch-Up session is complimentary and should be scheduled to occur between 6 to 12 weeks following your first session.

Touch-Ups are critical for optimal results for your treatment. It is encouraged to book your touch-up during your initial treatment visit.

Additional Touch-Up appointments may be needed for clients with darker complexions, or oily, problematic skin. If after-care instructions were not correctly followed it is likely an additional touch-up will be required.
Also, there may be an additional touch-up appointment charge. This depends on the amount of work required to create optimal results.

NATURAL LOOK BY EVA – 619 E. Boughton Rd. Room #9 Bolingbrook, IL 60440

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